EVV visibility
EVV Should Protect Revenue, Not Create Work
Most agencies did not adopt EVV because they wanted to. They adopted it because the mandate arrived. The result is usually a verification layer bolted onto everything else, generating exceptions nobody has time to clear and claims that get denied for reasons no one can trace.
EVV Features
Verification That Works the Way Care Actually Happens
Verveware supports every verification method your payers accept, so caregivers are never stuck without a way to clock in and you are never stuck with an unverifiable visit.
GPS Location Capture
Verified at clock-in and clock-out
Telephony IVR Clock-In
Caller ID matched to the client record
Telephony Tasks
POC duties reported by phone at clock-out
Spanish Language Prompts
Available on the telephony line
Client Signature Capture
Signed on screen at clock-out
Plan of Care Task Check-Off
Documented duty completion per visit
SCH vs ACT vs PUNCH
Scheduled, actual, and clocked times side by side
Exception Flagging
Early in, late out, and geofence exceptions
Memo Codes
Reason and action codes clear an exception
Authorization Validation
Real-time hour check on unscheduled visits
Aggregator Submission
Direct feed with PENDING, SENT, COMPLETED, FAILED
Caregiver Grade
Percent of visits where ACT matches PUNCH
HOW IT WORKS
How EVV Works in Verveware
From scheduled visit to submitted claim, verification data moves in one direction and never gets rekeyed.