the problem
What Personal-Phone Communication Costs You
Every agency communicates with caregivers constantly. Very few can produce that communication when it matters.
features
Messaging Built Into the Caregiver Record
One-to-One Messages
Direct conversations with a caregiver, with their contact details and current messaging status shown in a panel beside the thread.
Broadcast Groups
Send one message to many. Build the audience by caregiver, supervisor, location, or All Company, and see receivable and unreceivable counts before you send.
Dynamic Fields
Insert First Name, Last Name, Full Name, Email, Employee ID, or Birthday into a message with the plus button or by typing two angle brackets. Personalized at scale without a mail merge.
Broadcast Groups From CareMatch
Run a CareMatch search for the caregivers who fit a client, select them in the results, and click Create Broadcast Group. The audience arrives pre-filled in Chat.
HOW IT WORKS