Find the Right Caregiver in Seconds, Not Phone Calls

Find the Right Caregiver in Seconds, Not Phone Calls

The best caregiver for a client is a function of distance, language, availability, gender preference, and the specific needs on the care plan. CareMatch AI holds all of it at once, scores every caregiver for relevancy, and lets you assign immediately or invite several and let them come to you.

The best caregiver for a client is a function of distance, language, availability, gender preference, and the specific needs on the care plan. CareMatch AI holds all of it at once, scores every caregiver for relevancy, and lets you assign immediately or invite several and let them come to you.

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the problem

Matching by Memory Does Not Scale

Experienced coordinators carry an extraordinary mental index of who works well with whom. That index does not survive caseload growth, and it does not transfer.

The Roster Is Too Big to Hold

Past a couple hundred caregivers, nobody can recall who speaks Polish, drives, and is free Thursday afternoons.

The Roster Is Too Big to Hold

Past a couple hundred caregivers, nobody can recall who speaks Polish, drives, and is free Thursday afternoons.

The Roster Is Too Big to Hold

Past a couple hundred caregivers, nobody can recall who speaks Polish, drives, and is free Thursday afternoons.

Placements That Do Not Stick

A mismatch on language, distance, or preference produces a request for a different caregiver within two weeks, and you staff the case twice.

Placements That Do Not Stick

A mismatch on language, distance, or preference produces a request for a different caregiver within two weeks, and you staff the case twice.

Placements That Do Not Stick

A mismatch on language, distance, or preference produces a request for a different caregiver within two weeks, and you staff the case twice.

Ninety Minutes on the Phone

Filling one call-off means working down a list, guessing at availability, and hoping someone picks up.

Ninety Minutes on the Phone

Filling one call-off means working down a list, guessing at availability, and hoping someone picks up.

Ninety Minutes on the Phone

Filling one call-off means working down a list, guessing at availability, and hoping someone picks up.

features

Search That Understands the Match
Smart Search Filters

Filter by distance, tags, language, and ethnicity, plus preferred travel distance, gender, zip code, and weekly hours available, so the shortlist reflects what actually determines a good placement.

Relevancy Score

Every caregiver in the results carries a score that rises with the number of matching tags. Supervisors see who fits best rather than reading a list and judging.

Relevancy Score

Every caregiver in the results carries a score that rises with the number of matching tags. Supervisors see who fits best rather than reading a list and judging.

Tags for Client Needs

Custom tags across categories like medical, dietary, and other are configured by admins and applied to both clients and caregivers, up to five each, so needs on one side match capability on the other.

Suggest and Assign, or Suggest and Invite

Assign a caregiver to the shift immediately, or switch to invite mode, select several, and let them express interest. Approving one request automatically rejects the rest.

HOW IT WORKS

How CareMatch AI Works

01

Admins create tag types

In Admin Center under System Types, tag types are defined with a category and an Associated To setting that controls whether the tag applies to clients, caregivers, or both.

01

Admins create tag types

In Admin Center under System Types, tag types are defined with a category and an Associated To setting that controls whether the tag applies to clients, caregivers, or both.

02

Tags go on client and caregiver profiles

Up to five tags per record, added from the Tags card on the profile page.

02

Tags go on client and caregiver profiles

Up to five tags per record, added from the Tags card on the profile page.

03

Open CareMatch

From the Caregivers page, or from a schedule using Reassign Caregiver on an existing schedule or Suggest beside the caregiver dropdown on a new or open one.

03

Open CareMatch

From the Caregivers page, or from a schedule using Reassign Caregiver on an existing schedule or Suggest beside the caregiver dropdown on a new or open one.

04

Filter and read the score

Apply smart search filters and select the tags the client needs. Results are ranked by relevancy score, higher for more tag matches.

04

Filter and read the score

Apply smart search filters and select the tags the client needs. Results are ranked by relevancy score, higher for more tag matches.

05

Assign or invite

Assign to place immediately. Or invite multiple caregivers, which converts a reassignment into an Open Schedule and sends invitations.

05

Assign or invite

Assign to place immediately. Or invite multiple caregivers, which converts a reassignment into an Open Schedule and sends invitations.

06

Review invitees

Open the schedule and go to Invitees. Requests appear at the top, and approving one automatically rejects the others.

06

Review invitees

Open the schedule and go to Invitees. Requests appear at the top, and approving one automatically rejects the others.

Lets Talk

Ready to start? Book a Demo and speak with us

Join 2,000+ agencies simplifying EVV, streamlining operations, and improving care with one integrated platform.

Book Demo➜

Lets Talk

Ready to start? Book a Demo and speak with us

Join 2,000+ agencies simplifying EVV, streamlining operations, and improving care with one integrated platform.

Book Demo➜

Lets Talk

Ready to start? Book a Demo and speak with us

Join 2,000+ agencies simplifying EVV, streamlining operations, and improving care with one integrated platform.

Book Demo➜