Homecare Scheduling Software Built for Real Caseloads

Homecare Scheduling Software Built for Real Caseloads

A homecare schedule is not a calendar. Every block has an authorization behind it, a caregiver with certification limits, a client with preferences, and an overtime threshold you cannot cross. Verveware holds all of it at once and tells you the moment something breaks.

A homecare schedule is not a calendar. Every block has an authorization behind it, a caregiver with certification limits, a client with preferences, and an overtime threshold you cannot cross. Verveware holds all of it at once and tells you the moment something breaks.

the problem

The Scheduling Problems That Cost Real Money

Scheduling is where most homecare margin is won or lost. A schedule that looks fine on Friday can produce unbillable hours, overtime you did not budget, and a client left without care on Monday.

Unbillable Hours

A visit scheduled past the remaining authorization gets delivered, verified, and then denied. You paid the caregiver and cannot bill the payer.

Unbillable Hours

A visit scheduled past the remaining authorization gets delivered, verified, and then denied. You paid the caregiver and cannot bill the payer.

Unbillable Hours

A visit scheduled past the remaining authorization gets delivered, verified, and then denied. You paid the caregiver and cannot bill the payer.

Overtime You Didn't See Coming

Three coordinators booking the same caregiver across three cases turns into forty-seven hours and a premium payroll run.

Overtime You Didn't See Coming

Three coordinators booking the same caregiver across three cases turns into forty-seven hours and a premium payroll run.

Overtime You Didn't See Coming

Three coordinators booking the same caregiver across three cases turns into forty-seven hours and a premium payroll run.

Call-Offs at 6 AM

One caregiver calls off and a coordinator spends ninety minutes phoning down a list, while the client waits and the visit clock runs.

Call-Offs at 6 AM

One caregiver calls off and a coordinator spends ninety minutes phoning down a list, while the client waits and the visit clock runs.

Call-Offs at 6 AM

One caregiver calls off and a coordinator spends ninety minutes phoning down a list, while the client waits and the visit clock runs.

features

Schedule Once, Enforced Everywhere

Verveware validates every schedule against the rules that actually determine whether you get paid, at the moment the block is created rather than after the visit is delivered.

Authorization-Aware Booking

The schedule knows how many units remain on the client's authorization and warns before you overbook. No more discovering a shortfall at billing.

Color-Coded Views

Read a whole week by color: confirmed, open, pending, in-progress, exception. Coordinators find the gap in seconds instead of scanning rows.

Recurring Visit Patterns

Set a permanent schedule once and it generates forward indefinitely. Temporary changes apply to a date range without disturbing the underlying pattern.

Overtime and Compliance Guardrails

Live hour totals per caregiver across every case, with a warning before a booking pushes someone into overtime or past a certification limit.

HOW IT WORKS

From Authorization to Confirmed Visit

From scheduled visit to submitted claim, verification data moves in one direction and never gets rekeyed.

01

Load the authorization

Payer, service type, approved units, and date range come in from intake. The schedule inherits the ceiling automatically.

01

Load the authorization

Payer, service type, approved units, and date range come in from intake. The schedule inherits the ceiling automatically.

02

Build the recurring pattern

Set days, times, and duration once. Verveware generates the full run of visits and keeps regenerating as the authorization renews.

02

Build the recurring pattern

Set days, times, and duration once. Verveware generates the full run of visits and keeps regenerating as the authorization renews.

03

Match a caregiver

Filter by availability, proximity, language, certification, and client preference. Care Match AI ranks the best fits so you are not scrolling a roster.

03

Match a caregiver

Filter by availability, proximity, language, certification, and client preference. Care Match AI ranks the best fits so you are not scrolling a roster.

04

Confirm and notify

The caregiver gets the schedule in the mobile app and a text at the same time. Confirmation comes back into the schedule as a status change.

04

Confirm and notify

The caregiver gets the schedule in the mobile app and a text at the same time. Confirmation comes back into the schedule as a status change.

05

Handle the exception

Call-offs post the shift to Open Schedules where qualified caregivers can claim it, or you broadcast it by SMS to a filtered list.

05

Handle the exception

Call-offs post the shift to Open Schedules where qualified caregivers can claim it, or you broadcast it by SMS to a filtered list.

06

Reconcile against actuals

After the visit, scheduled time and verified time sit side by side. Variance is visible before it becomes a billing problem.

06

Reconcile against actuals

After the visit, scheduled time and verified time sit side by side. Variance is visible before it becomes a billing problem.