the problem
Email Is Where Institutional Knowledge Goes to Die
Every agency has a case where the answer existed, in writing, in a mailbox nobody else could open.
features
Correspondence Attached to the Case
Email From Inside the Record
Send from the client, caregiver, or schedule you are already looking at, so the message is filed against it by default rather than by discipline.
System Notifications That Land
Compliance expirations, schedule alerts, failed submissions, and approval requests can route by email to the people who own them.
Documentation Trail
What was communicated, to whom, and when becomes part of the audit picture alongside visit verification and case notes.
HOW IT WORKS