Fax That Files Itself to the Right Client Record

Fax That Files Itself to the Right Client Record

Homecare still runs on fax. Referrals, authorizations, physician orders, and payer correspondence all arrive that way. Verveware sends and receives them inside the platform and attaches every page to the client or caregiver it belongs to, so the document is filed the moment it is handled.

Homecare still runs on fax. Referrals, authorizations, physician orders, and payer correspondence all arrive that way. Verveware sends and receives them inside the platform and attaches every page to the client or caregiver it belongs to, so the document is filed the moment it is handled.

the problem

The Fax Machine Is Still Costing You

The problem is not the fax. It is the six manual steps between the fax arriving and the document being where someone can find it.

Print, Scan, Upload, Repeat

A referral comes in on paper, gets scanned, gets named wrong, and ends up in a shared drive nobody searches.

Print, Scan, Upload, Repeat

A referral comes in on paper, gets scanned, gets named wrong, and ends up in a shared drive nobody searches.

Print, Scan, Upload, Repeat

A referral comes in on paper, gets scanned, gets named wrong, and ends up in a shared drive nobody searches.

Documents Detached From Records

The authorization exists, but not on the client's chart. Six weeks later a biller cannot prove it and the claim sits.

Documents Detached From Records

The authorization exists, but not on the client's chart. Six weeks later a biller cannot prove it and the claim sits.

Documents Detached From Records

The authorization exists, but not on the client's chart. Six weeks later a biller cannot prove it and the claim sits.

PHI on an Unsecured Machine

A fax tray in an open office is a HIPAA exposure that no policy document fixes.

PHI on an Unsecured Machine

A fax tray in an open office is a HIPAA exposure that no policy document fixes.

PHI on an Unsecured Machine

A fax tray in an open office is a HIPAA exposure that no policy document fixes.

features

Fax as Part of the Record, Not Beside It
Send an Existing Document

Fax a file that already lives on a client or caregiver record. Pick the record type, choose the client, select the saved document, and send. Nothing is downloaded or re-uploaded.

Upload and Send

Fax a document from your computer, then map it to the right record with a client, document type, and name so it is filed at the same moment it is sent.

Upload and Send

Fax a document from your computer, then map it to the right record with a client, document type, and name so it is filed at the same moment it is sent.

Receive and Attach

Open an incoming fax, select the client, set the received date, choose the document type, name it, and save. It appears in that client's documents list immediately.

Contact Directory

Search receivers by fax number or name, or add a new contact inline. Frequently used payer and physician numbers stop being sticky notes.

HOW IT WORKS

Sending a Fax

01

Open the fax dashboard

Fax lives inside Verveware, gated by permission so only the roles you choose can send or receive.

01

Open the fax dashboard

Fax lives inside Verveware, gated by permission so only the roles you choose can send or receive.

02

Click Send Fax

Enter a subject and choose a receiver by fax number or name. Add a new contact if they are not already in the directory.

02

Click Send Fax

Enter a subject and choose a receiver by fax number or name. Add a new contact if they are not already in the directory.

03

Choose the document source

Existing pulls a saved document from a client or caregiver record. Upload takes a PDF or image from your computer.

03

Choose the document source

Existing pulls a saved document from a client or caregiver record. Upload takes a PDF or image from your computer.

04

Select or map the document

For existing documents, narrow by record type and pick the file. For uploads, set the client, document type, and name so the file attaches to the record.

04

Select or map the document

For existing documents, narrow by record type and pick the file. For uploads, set the client, document type, and name so the file attaches to the record.

05

Review the document card

Confirm the file name, document type, and receiver before anything transmits.

05

Review the document card

Confirm the file name, document type, and receiver before anything transmits.

06

Send and confirm

The queue refreshes with the submitted fax so you can verify it went out.

06

Send and confirm

The queue refreshes with the submitted fax so you can verify it went out.